Shipping policy
Shipping
All orders are shipped from Japan.
Processing Time
Orders are prepared and shipped within 5 business days after the order is placed.
Customers can choose one of the following shipping methods at checkout.
Economy Shipping (Japan Post)
Tracked international delivery via Japan Post.
Estimated delivery time
7–21 business days depending on destination.
This shipping method is delivered to the mailbox (postal delivery) and may not require a signature upon delivery.
Please ensure that your mailbox is secure.
If a package is confirmed lost during transit by the carrier, we will resend the item once.
DHL Express
Fast and secure door-to-door delivery with full tracking.
Estimated delivery time
3–5 business days depending on destination.
Delivery is usually made with a signature upon delivery.
Shipping Cost
Shipping costs are automatically calculated at checkout based on destination and package weight.
Customs & Import Duties
International orders may be subject to customs duties, import taxes, or handling fees depending on the destination country.
These charges are the responsibility of the customer.
Delivery Responsibility
Once a package is marked as “Delivered” by the shipping carrier, it is considered successfully delivered.
We are not responsible for lost or stolen packages after delivery.