Act on specified commercial transactions
Act on Specified Commercial Transactions
Seller
Tatsumi Creatif Co., Ltd.
Person in Charge of Operations
Minoru Takayanagi
Service Name
Tatsumi | Japanese Art Bags
Location
4-9-15 Tatsumi Higashi, Ikuno-ku, Osaka-shi, Osaka 544-0014, Japan
Phone Number
+81-6-6758-6588
Email Address
info@tatsumi-p.info
Selling Price
The price is listed on each product page.
Additional Fees
- Shipping fees
- Bank transfer fees (vary depending on the financial institution)
- Internet connection or communication fees required for browsing, purchasing, or downloading from our website are the customer’s responsibility.
Payment Methods and Timing
- Credit Card: Based on your credit card company's billing cycle
- Google Pay / Apple Pay / PayPal: According to your registered credit card
- QR Code Payment: Payment must be made at the time of order
- Bank Transfer: Payment must be completed within 1 week of placing the order
Shipping Time
- In-stock items are shipped within 5 business days from the date of order.
- Made-to-order items may take up to 4 weeks (20 business days) to complete and ship. Please refer to the product page for specific details.
Thank you for your patience and understanding.
Product Delivery Method
Products will be delivered to the shipping address specified at checkout.
Returns, Defective Products, and Cancellations
If you wish to request a return or exchange, please contact us via email in advance.
Returns or exchanges will not be accepted in the following cases:
- More than 30 days have passed since delivery
- Opened products
- Used products
- Sale items (including special orders and personalized items)
- Custom-made products
- Products that have been damaged or soiled by the customer
- When the recipient is different from the person who placed the order (except for defective products)