Act on specified commercial transactions
Seller: Tatsumi Creatif Co., Ltd.
Person in Charge of Operations: Minoru Takayanagi
Service Name: Tatsumi | Japanese Art Bags
Location:
Japan 〒544-0014, Osaka-fu, Osaka-shi, 4-9-15 Tatsumi Higashi, Ikuno-ku
Phone Number: 0667586588
Email Address: info@tatsumi-p.info
Selling Price: The price displayed on the product page
Additional Fees:
- Shipping fees
- Bank transfer fees (vary depending on the financial institution)
Additionally, any internet connection fees and communication charges required for browsing the website, purchasing content, or downloading software are to be borne by the customer.
Payment Methods and Timing:
- Credit Card: Varies depending on the credit card company used
- Google Pay / Apple Pay / PayPal: Varies depending on the registered credit card company for each account
- QR Code Payment: Payment must be made at the time of order
- Bank Transfer: Payment must be completed within one week of placing the order
Shipping Time: Within 5 business days from the order date
Product Delivery Method: Delivered to the specified shipping address
Returns, Defective Products, and Cancellations:
If you wish to request a return or exchange, please contact us via email in advance.
Returns or exchanges will not be accepted in the following cases:
- Products that have been delivered for more than 30 days
- Opened products
- Used products
- Sale items (including special orders and personalized items)
- Custom-made products
- Products that have been damaged or soiled by the customer
- When the recipient of the product differs from the person who placed the order (except for defective products)